Barcelona, Spain
Hugo Hodinka
Lead Product Manager | Travel Tech & Fintech Specialist
8+ years of scaling high-impact products from MVP to global scale. Expert in navigating the complexities of hotel inventory and payment supply ecosystems. Proven track record of guiding VC-backed scale-up through the 50-to-2,000 employee hyper-growth phase by balancing aggressive execution with data-driven strategy.
About Me
My approach combines strategic thinking with hands-on execution, working closely with engineering teams to deliver meaningful solutions. Currently based in Barcelona.
Current Focus
- Product strategy & roadmapping
- AI integration in workflows
- Cross-functional team leadership
Interests
- Travel technology innovation
- User experience design
- Open source development
Case Studies
Product strategy, execution, and impact across travel technology at TravelPerk
Payments & Operations
Hotel Prepayment Optimization
Reduced customer churn from failed Virtual Credit Card (VCC) charges through optimized authorization flows
25% reduction in churnUser Experience
Hotel Search Experience Redesign
Built scalable search platform improving Customer Effort Score (CES) through better personalization and relevance
30% improvement in CESStrategy & Operations
Inventory & Supply Strategy
Defined third-party integration strategy and direct contracting playbook
40% inventory growthAI & Automation
Automation of Support Flows
Actively using AI and user research to automate booking and post-booking operations to drive cost reduction
50% contact reductionCustomer Payments
Payment Models Variety
Actively led a cross-functional project changing how customers pay, altering merchant of record model to pay suppliers directly. Requiring collaboration across partners.
New payment model launchedProducts
Apps and tools I've designed, built, and shipped
Sublist
Smart Subscription Tracker for iOS
Track all your subscriptions in one place. See what you're paying, get alerted before renewals, and spot price changes. No account needed, all data stays on your device.
Naruho
AI Sightseeing Companion
Turn everyday exploring into a stream of "aha!" discoveries. Point at a fountain, a building, a sculpture. Get the fascinating facts in seconds, audio or text.
Fides
Loyalty Intelligence Platform
Aggregate and track loyalty programs across airlines and hotels in one place. Real-time point valuations, smart analytics, and a unified view of your rewards portfolio.
Experience
8 years growing from frontline support to leading product strategy
Lead Product Manager
Perk (formerly TravelPerk)
Leading strategy and execution across hotel booking, payments, and traveler experience. Building scalable systems that make booking and staying at hotels effortless whether that's fixing payment issues, improving hotel connectivity, or using AI to match the right inventory. Working with design, engineering, and business teams to deliver solutions that improve conversion, cut friction, and keep both travelers and hoteliers happy.
- -Leading hotel booking and payments product strategy
- -Building AI-powered inventory matching systems
- -Improving conversion and reducing booking friction
- -Cross-functional collaboration with design, engineering, and business teams
Product Manager, Stays Lead
TravelPerk
Leading two product squads focused on hotel inventory and booking experience. Shaped 2-year product roadmap, driving cross-functional execution and stakeholder alignment across engineering, design, and business teams.
- -Led hotel prepayment optimization reducing churn by 25% through improved Virtual Credit Card (VCC) authorization flows
- -Redesigned search experience improving Customer Effort Score (CES) by 30% - a key metric measuring friction in the hotel shopping journey
- -Defined inventory strategy achieving 40% growth
- -Managed $2M+ annual product budget
Product Operations Associate
TravelPerk
Provided operations support for hotel product, managing supplier integrations and GDS workflows. Collaborated closely with engineering teams on Amadeus integration and booking flow optimization.
- -Streamlined supplier onboarding reducing time by 60%
- -Implemented GDS workflow automation
- -Supported 50+ hotel supplier integrations
- -Improved booking success rate by 15%
Customer Care Specialist
TravelPerk
Provided frontline customer support for business travel platform, handling complex booking issues and travel disruptions. Developed deep understanding of customer pain points and travel industry operations.
- -Maintained 95%+ customer satisfaction rating
- -Resolved 100+ customer cases per week
- -Identified product improvement opportunities
- -Trained new team members on platform workflows
Skills & Expertise
What I bring to the table
Recognition
Awards and honours received along the way
TravelPerk · 2022 & 2023
Top Talent Performer
Recognized as top 2% company-wide performer for two consecutive years
TravelPerk · 2023
Best Builder Award
Outstanding achievement in product development and execution
Selected from 350+ candidates
TravelPerk · 2023
Innovation Excellence
Recognition for leading innovative solutions in travel technology
Kinnevik · 2026
Kinnevik Young Talent Summit 2026
Selected for prestigious leadership program developing future tech leaders
Let's Connect
I'm always interested in discussing product opportunities, travel technology, or sharing insights about building products at scale. Feel free to reach out.
Barcelona, Spain