Hugo Hodinka
Senior Product Manager
Barcelona, Spain
Senior Product Manager with 7+ years in travel tech, driving high-impact products at scale. Experienced in hotel inventory strategy, payments innovation, and operational efficiency. I've helped VC-backed scale-ups grow from 50 to 2,000+ employees, thriving in hyper-growth environments where speed, data, and execution matter most.
About Me
My approach combines strategic thinking with hands-on execution, working closely with engineering teams to deliver meaningful solutions. Currently based in Barcelona.
Current Focus
- • Product strategy & roadmapping
- • AI integration in workflows
- • Cross-functional team leadership
Interests
- • Travel technology innovation
- • User experience design
- • Open source development
Case Studies
Product strategy, execution, and impact across travel technology at TravelPerk
Reduced customer churn from failed Virtual Credit Card (VCC) charges through optimized authorization flows
Built scalable search platform improving Customer Effort Score (CES) through better personalization and relevance
Defined third-party integration strategy and direct contracting playbook
Actively using AI and user research to automate booking and post-booking operations to drive cost reduction
Open Source Projects
Personal projects built and maintained, showcasing technical skills and community contribution
Experience
Product Manager, Stays Lead
TravelPerk
Leading two product squads focused on hotel inventory and booking experience. Shaped 2-year product roadmap, driving cross-functional execution and stakeholder alignment across engineering, design, and business teams.
Key Achievements:
- Led hotel prepayment optimization reducing churn by 25% through improved Virtual Credit Card (VCC) authorization flows
- Redesigned search experience improving Customer Effort Score (CES) by 30% - a key metric measuring friction in the hotel shopping journey
- Defined inventory strategy achieving 40% growth
- Managed $2M+ annual product budget
Product Operations Associate
TravelPerk
Provided operations support for hotel product, managing supplier integrations and GDS workflows. Collaborated closely with engineering teams on Amadeus integration and booking flow optimization.
Key Achievements:
- Streamlined supplier onboarding reducing time by 60%
- Implemented GDS workflow automation
- Supported 50+ hotel supplier integrations
- Improved booking success rate by 15%
Customer Care Specialist
TravelPerk
Provided frontline customer support for business travel platform, handling complex booking issues and travel disruptions. Developed deep understanding of customer pain points and travel industry operations.
Key Achievements:
- Maintained 95%+ customer satisfaction rating
- Resolved 100+ customer cases per week
- Identified product improvement opportunities
- Trained new team members on platform workflows
Skills & Expertise
Recognition
Top Talent Performer
TravelPerk
Recognized as top 2% company-wide performer for two consecutive years
2022 & 2023
Best Builder Award
TravelPerk
Outstanding achievement in product development and execution
2023
Selected from 350+ candidates
Innovation Excellence
TravelPerk
Recognition for leading innovative solutions in travel technology
2023
Kinnevik Young Talent Summit 2026
Kinnevik
Selected for prestigious leadership program developing future tech leaders
2026
Let's Connect
I'm always interested in discussing product opportunities, travel technology, or sharing insights about building products at scale. Feel free to reach out.